Post thumbnail of Translink NI – How not to do trains, or customer service
25 September 2012
Continue reading Translink NI – How not to do trains, or customer service

Translink NI – How not to do trains, or customer service

Cue Translink, with their mysterious ‘signalling problems’ to make a rainy morning even worse. I honestly received the most unprofessional service possible today by Translink. You need to do so much better.

Why do Translink have no backup for crucial signalling systems failing during the rush hours? Why did the trains fail to stop at Adelaide for approximately an hour today? These questions still remain unanswered.

Read the article to hear my experience with their shocking service, and share. It’s the only way they’ll get better.

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